Telus issued a release on Feb. 19, 2015, stating that the company will start charging home Internet customers who exceed their monthly data plan allowance starting March 30, 2015.
According to their statement, the vast majority of Internet customers – more than four out of five customers – stay within their monthly data allowance. However, a small number of customers regularly exceed their monthly data allowance.
“As high speed networks have evolved, the consumption of video over the Internet has dramatically increased. As a result, in the last 16 months alone our customers’ monthly Internet data usage has more than doubled.”
The new charges are designed to ensure that the amount customers pay for Internet service reflects their actual data consumption.
“You pay for what you use,” said the statement.
For customers who go over their monthly data allowance, Telus will charge an additional $5 for the first 50 gigabytes (GB) of data, and $10 for each additional 50 GB. The company is also introducing unlimited data add-ons for $15 a month for customers with Telus TV, and $30 a month for other Internet customers.
“Most Telus customers are already on an Internet plan that meets their current needs. Only those that exceed their plan – the heaviest Internet users – will incur an additional charge. If you are one of those customers, you will be notified before being charged,” said the statement. For more information, visit telus.com/internetusage.
