A software virus took over a Kelowna resident’s computer after opening an email, causing malicious software to take over — followed by a pop-up window demanding a ransom.
Police are now warning others to be cautions of email messages that when opened infect file data on the computer system.
In the most recent incident of what is called a Cerber Ransomware scam the victim was ordered to pay a ransom in order to regain full access to their personal computer.
A Cerber virus is a noxious ransomware-type threat using AES encryption system.
According to Cpl. Jesse O’Donaghey the victim attempted to pay the ransom of a $1,000 in bitcoins, however was unsuccessful.
“They also consulted with several technical experts, who made efforts to attempt to recover the encrypted files,” said O’Donaghey. “Thankfully, the victim did not suffer any financial loss or loss of private information data as a result of the scam.”
Anti-fraud tips:
- Never click on a pop-up that claims your computer has a virus, if you cannot access anything on the computer beyond the pop-up screen your computer is infected;
- Avoid opening email and email attachments from unknown sources, especially .zip files;
- Be vigilant in clicking on links within emails;
- Make regular backups of important files;
“Ensure your anti-virus software is active and up to date, and regularly schedule scans to search and remove already existing malware. The RCMP advises that if you are demanded to pay ransom to unlock your computer, don’t do it, it’s a scam, states O’Donaghey.
“There is no guaranteed that once the ransom is paid that the password needed to de-crypt your files will be provided by the scammer.”
Report any incident involving Cerber Ransomware to both your local police and the Canadian Anti-Fraud Centre. For more information on this scam and fraud prevention tips, please visit the BC RCMP Website at www.bcrcmp.ca or the Canadian Anti-Fraud Centre website at www.canadianantifraudcentre.ca
