Little Valley Restorations Ltd. recently received a 2011 AutocheX Premier Achiever Award for outstanding customer service. AutocheX is a third-party company that measures customer satisfaction levels for body shops through surveys. Little Valley Restorations and 14 other c.a.r. shop VALET facilities in B.C. achieved customer satisfaction scores in the top five per cent of more than 7,000 shops across North America. Pictured, from left, are Alexis Doran, ICBC vice-president of claims customer service; John Neil, owner of Little Valley Restorations Ltd.; Darcy Gorchynski, ICBC director of material damage services; Kelly Sedemund, director of client programs (AutocheX); and Shelley Russell, ICBC vice-president of claims programs and planning.