Editor:
To all the people who are thinking of buying a vehicle, I would really shop around for a dealership because here is my story. The salesman at a Prince George dealership offered me the moon and were they nicest people in the world, offered us the best service, helped with our financing and at the end of the day we were happy.
Then I felt that there was an issue with the vehicle, took the vehicle back to the dealership, they said they couldn’t find anything. Then again the engine light came on as well as the windshield washer stopped working. We took the truck back to the dealership and they said that they couldn’t fix the truck because it was a Ford, and their diagnostic system didn’t go that deep, why not say that at the time.
We had to take it to a Ford dealership and had to wait two weeks for an appointment. They also told us that they fixed the windshield washer but once we got on the highway and tried to used the washers they didn’t work.
We had to stop and clean our windows, it took five hours to get home and at one time we hit slush and ended in the oncoming lane traffic just missing a five ton truck.
We could have been killed and all I could think of is who would look after my daughter? When we told the story to the dealership they didn’t seem to care. We were offered a $120 gas voucher for our troubles but we had to drive to Prince George to get it lol. We phoned the Ford dealership at Westline Ford in Vanderhoof and they took us the next day. The mechanic came out in less than 10 minutes to tell us that a fuse had fallen out and there was nothing else wrong, handed us a bill which the Prince George dealership won’t pay for, I had too, plus the fuel to Vanderhoof.
Well I guess it was cheaper than a return trip to Prince George. Fixed the washer issue with a new washer and we were gone in 30 minutes.
I phoned the Prince George dealership and was told that all the expenses incurred where mine.
So what I have to say to you is “Buyer beware.” Sweet talking salesman but once a sale is complete that salesman and service disappears.
Judy French
