Dear Editor:
Recently, I experienced an incident in the Summerland Shopper’s Drug Mart parking lot, due to spikes protruding from the handicapped parking barrier in the lot, which left me with considerable damage to the front bumper of my car.
The incident could have left me feeling frustrated and upset, had it not been for the caring and timely response by the Shoppers Drug Mart owner and manager, Austin Ojala.
Mr. Ojala acted with such honesty and integrity, and was so helpful, that I am now a lifelong Summerland Shoppers Drug Mart client.
I will do my best to promote his store whenever I can.
In my opinion, Austin Ojala embodies the essence of corporate and community citizenship and his actions are an example of the extraordinary values that make Summerland such an amazing town to be a part of.
Julie Hellard
Summerland