It is with great pleasure that we offer our sincere congratulations to Jim’s Food Markets Clearwater / Jackson Rempel – winner of Shell top Retailer of Canada in 2010! This team has shown the highest standards of leadership, commitment, customer focus and teamwork, resulting in outstanding performance.
In recognition of this truly outstanding performance, Jackson and his wife will attend a Business Conference and Reward event in Rome, where Shell Retailers from around the world will join and celebrate and where the Global Awards will be announced. It’s like the “Academy Awards” of Shell Retail!
Jackson Rempel, who manages the site, is truly proud of this accomplishment, and proud of the staff for doing its very best every day to make the site what it is.
Shell launched a new Operational Excellence program in Canada called People Make the Difference Real! Shell knows that excellence can be achieved through consistent and friendly execution of customer service, every site, every visit, every day. Our end objective of clean sites, consistent friendly service and smiling customers can only be achieved if everyone is committed to customer service and operational excellence. Well the site in Clearwater has definitely demonstrated their commitment and leadership, through a winning attitude and a passion for success! Please join me in applauding Jim’s Food Markets, Jackson and team!
– Submitted by Shell Canada