Stephen Penner, manager of M.R. OTTO Glass in 100 Mile House, is seen here working on a familiar sight in the Cariboo, a cracked windshield. Depending on the crack, this job can take from 10 to 30 minutes. M.R. OTTO celebrated its 26th anniversary on April 1 and Stephen has been there for 25.5 years. He welcomes drop-ins if there is time, but suggests folks call first to make an appointment.