This toll-free line assists grandparents and other relatives raising a family member’s child to navigate complex services systems such as the Ministry of Children and Family Development to find the answers, assistance and resources they need to prevent or solve problems; and to learn about benefits and services that will support the whole family.
The GRG Support line (1-855-474-9777) staff are trained in advocacy, social work, family law, and government services pertaining to kinship caregiving.
The GRG Support line is open Monday, Tuesday, Thursday and Friday, 11 a.m. to 3 p.m. At other times callers can leave a voicemail message or send an e-mail, which will be answered as soon as possible. http://www.parentsupportbc.ca/grandparents_raising_grandchildren