It's estimated that more than 40 perr cent of internet posts are created by bots. The average person is 70 per cent more likely to re-post false posts than the truth. (Pexels)

It's estimated that more than 40 perr cent of internet posts are created by bots. The average person is 70 per cent more likely to re-post false posts than the truth. (Pexels)

CMHA Vernon Crisis Chat celebrates six-month milestone

With more than 20,000 calls and interactions every year, CMHA seeks more volunteers for Interior

  • Dec. 9, 2019 12:00 a.m.

The Interior Crisis Line Network (ICLN) Vernon site launched its chat service six months ago and is now seeking more volunteers to man the lines.

The Chat Line, which is celebrating six months, gives access to support and assistance for those who may not feel comfortable speaking on the phone.

Through the web-based chat program, people can connect with a responder and get the same help they would if they were to call the Crisis Line.

The innovative network spans across Cranbrook, Kelowna, Vernon, Trail and Williams Lake and trained specialists work collaboratively to meet provincial standards and provide short-term emotional support, crisis de-escalation and intervention 24-7 to those in need across the Interior.

Since the Crisis Line launched in 2012 calls have doubled from 9,000 to over 20,000 each year. Now, with increased calls and chat interactions, the ICLN is seeking more volunteers in Vernon.

Training in Vernon begins on Jan. 18, 2020, and intake interviews have already begun. Individuals interested in volunteering are encouraged to call 250-542-3114 ext. 236, or visit cmhavernon.ca.

If you are someone in need of support, call 1-888-353-2273 or visit interiorcrisisline.com and click the crisis chat link. Currently, volunteers are monitoring chat interactions Thursday through Sunday, 5 to 9 p.m. ICLN is looking to expand this availability soon.

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Vernon Morning Star