Dear Editor:
My wife Kathy and I were on holiday in Northern Zambia when I tripped and broke bones in my shoulder. It was obvious that we needed to come home as fast as possible, but it was equally obvious that we would need to cancel existing travel plans and make new ones.
We had booked our trip through Hedy Chen of Hagen’s Travel and Cruises, and she did a stellar job of cancelling the old arrangements and booking new flights.
It is so good to be home again but our thanks go to Hedy who when we were half a world away in Africa gave us the same excellent service that we would have received a few blocks away in Summerland.
David SparksSummerland
